Custom Software Solution: NDA Parking

This paper aims at analyzing the case of NDA Parking, a parking management firm which was experiencing the following challenges: To solve the above challenges, we created a unique software where we optimized operations that had to be efficiently executed on a daily basis.

The software tends to integrate the key parking management processes such as slot booking, payment and customers’ relation, which, in turn, minimizes workload and mistakes. Real-time data analysis enables the reporting of data present in the facility, including occupancy and revenue, on-time data analysis facilitates and empowers the manager to take action as and when required. Furthermore, through features that allow NDA Parking to customize automation processes, implementing the management and coordination of tasks makes the operations far more efficient and adaptable to the customers’ needs.

After the implementation of the software, NDA parking has cut-down its operational costs by over 40%, increased its customer satisfaction by 38% and its revenue augmented with proper slot management and efficient payment systems. Such a customized approach was aimed at improving overall operations, boost performance, improve customer handling and ensure NDA Parking enjoys a competitive advantage in the chosen market with a far better and robust platform that could be expanded and meet the operations needs of the company in near future.